One polite shopper · 11 pages · iPhone 15 · Safari

Something on your store is quietly costing you orders.

We shop your store the way a customer does, on a phone, and show you what is broken. The first leak is free.

The first leak is free and takes about 90 seconds. Nothing to sign up for, and we never ask for your store login.

north-and-co.com/products/ribbed-tee
North & Cobag 0

Ribbed tee — sand

$48.00

SMLXL
Add to cart

Free shipping on orders over $75. Returns within 30 days.

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north-and-co.com/products/ribbed-tee
iPhone 15 · Safari · 09:40 UTC

Nobody wakes up suspecting their own cart.

Your store is a stack of themes, apps, banners and pixels that nobody re-tested after launch. So things break quietly. No alarm goes off. Orders still come in, so the dashboard looks disappointing rather than broken, and the blame lands on the ads or the market.

An agency will look for $997 and a week of your time. A free widget will check your meta descriptions and stop there. Your analytics will show people leaving without ever naming what they walked into. All three ask you to suspect a problem first, then go hunting.

So we look before you ask, and we bring the photograph.

Six real leaks, in plain words

A leak is one thing that is broken and costs you money

  • product page · iPhone 15

    The add to cart button sits under the cookie bar, so a shopper on a phone cannot reach it.

  • footer · desktop

    A promo page from last November is still linked, and the code it advertises is refused at the cart.

  • contact page · desktop

    The contact form takes a message, says thank you, and posts it nowhere.

  • main menu · desktop

    A collection in the menu opens a page that is no longer there.

  • before payment · iPhone 15

    A mixed-content warning appears on the last step, one tap before the money.

  • every page · iPhone 15

    The conversion pixel fires twice, so every number you buy ads against is wrong.

A finding is only a leak if we can show it.

Nothing is asserted that cannot be photographed. Every leak carries its proof: the screenshot, the full address, the device, the browser and the time we were there.

Printed screenshots of phone screens laid out on paper, several with a hand-drawn circle in red marker around a small button, next to an uncapped red marker pen.
One scan · one store · every leak circled by hand, in the order it costs you money

How it works

  1. 01

    You paste your store address

    One field, one button. No signup, no password, no account. We never ask for your store login.

  2. 02

    We shop it like a customer

    Home, a collection, a product, add to cart, cart, the step before payment. Then the pages you never revisit: contact, returns, whatever the footer still advertises. About 90 seconds, on an iPhone 15 and a desktop browser.

  3. 03

    You get the first leak, free

    Your own screen, the broken thing circled, and one plain sentence on what it plausibly costs. Below it, the honest count of the rest.

  4. 04

    The full list is $99

    Every leak on your store, ordered by money at stake, each with a link straight to the page it is on and what to change. One payment, then 14 days of re-scanning that store for nothing.

The leak report · one store · 14 days

$99

Every leak on your store: the page it is on, the spot on that page, its proof and what to change. Paid once. For 14 days after that you can shop the same store again as often as you like, at no extra charge. There is no call to book and no retainer.

If any leak is not real, we refund the whole $99 and take your store off our list.

And if we shop your whole store and cannot break anything, we say so: nothing to sell you today.

Scan my store

The first leak is free · no card, no signup

What we never do, permanently

  • We never place a test order and never submit a payment.
  • We never touch an admin area or a customer account.
  • We never ask for your store login, or any password.
  • One email per store. One click stops it, permanently.
  • We behave like one polite shopper, and we stop the moment you ask.